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2025-09-26 02:00 PM
Hi all,
We have several iPads as controllers that are not supervised but are on ZDM, and our ZDM certificate is coming up for renewal. Is it necessary to actually update the certificate for it to work? Or does it just no longer receive commands from the web if it is expired?
Also, what is the best way to update it? I can't recall what we did last year, but I seem to remember having to reinstall the Zoom Rooms app.
Thanks!
Solved! Go to Solution.
2025-10-02 10:23 AM
Lack of ZDM connection will break ZDM features only.
Renewal is fairly straightforward - these steps can be found when clicking 'renew' at zoom.us/device/enroll
2025-10-02 10:23 AM
Lack of ZDM connection will break ZDM features only.
Renewal is fairly straightforward - these steps can be found when clicking 'renew' at zoom.us/device/enroll