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"Failed to detect your speaker. Please make sure your speaker is property connected."

relyt
Newcomer
Newcomer

On a Lenovo ThinkPad T14 Gen 5 with AirPod Pros Gen 2. Issue started when I opened up Zoom (6.6.6.) this morning and was greeted with a "Failed to detect your speaker. Please make sure your speaker is property connected." Sometimes it's "Failed to detect your microphone. Please make sure your microphone is properly connected." 

 

Since then, I have done the following recommended fixes: 

  • Updated my Windows (11). 
  • Updated my audio, Bluetooth, and system drivers using Lenovo Vantage. 
  • Updated my Zoom. 
  • Uninstalled/reinstalled Zoom Workplace. 
  • Disconnected/reconnected my AirPods. 
  • Disconnected AirPods from all devices.
  • Factory reset my AirPods. 
  • Reset my laptop at least five times throughout all of this. 
  • Ensured AirPods are selected as both microphone and speaker in Zoom, trying both "same as system" and "headphones" (they work as both outside of zoom).
  • Ensured my laptop is giving access to Zoom to use my AirPods as a speaker/microphone (via system settings, Vantage, and Zoom). 
  • Turned off the setting that manually adjusts microphone volume in Zoom. 
  • Turned off the system setting that allows app exclusive control over the audio. 

 

Not sure if this is a Lenovo/ThinkPad or Zoom issue or a combination of the both. Sometimes when I test the audio in Zoom it works sometimes it doesn't. However, outside of Zoom (for example, if I test the audio through the system settings) I hear it no problem.  

 

I just opened my Macbook and my AirPods flawlessly connected and worked on Zoom. 

1 REPLY 1

BRDD-Leader
Newcomer
Newcomer

I have this issue too, and I also have a Lenovo, a ThinkPad T14s Gen 6. This issue arose after I updated Windows, specifically with KB5066835.