Zoom Rooms Room Controls display options and additions

[joshuawilliams]

I would like to have ability to enable Room Controls, both native and third-party, but with the additional option of choosing which is displayed on the Zoom Rooms Controller. Additionally I would also like the option to completely disable the Room Controls button from the touch panel UI, whilst keeping the functionality the Native Room Controls feature provides.

For the long term I would like to see Native Room Controls add more options to replace the need to use third party controls. Examples of these UI elements can be found in Extron/Crestron/Q-SYS integrations (faders, better feedback, etc).

[bstrelko]

Agreed, Native Room controls still being uni-directional in 2025 is just a clear statement of how uninterested Zoom is in developing the Zoom product or the concept of Zoom Rooms as a true AV product. We've definitely taken several steps backward from 10 years ago.

To address one of your issues, you are able to configure NRC as 'events only', which will still allow macros, webhook-style uni-directional commands, and event-based triggers without ever showing the Room Controls button to users. Not sure if this was your request, or if you still wanted the button functionality for admins via the virtual controller - no help there.