cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Room - Button to open ticket into ServiceNow

seb_criteo
Explorer
Explorer

‎2023-12-19 03:39 AM

Hello,

 

It would be good to have some integration with ServiceNow to allow users to open a ticket directly from the Zoom Room controller. We could have some pre-define fields that users can select to open a ticket + a text field that user can describe the issue. Then, an automation of ServiceNow side can be done via webhook to dispatch ticket to proper team based on item selected by the user.

Topics:
0 Likes
0 REPLIES 0