cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Zoom Client Version Upgrade via Zoom Portal – User Group-wise

Moorthy-FRSH
Explorer
Explorer

Hi Zoom,

Please confirm if we can upgrade the Zoom client version for user groups via the Zoom portal. Additionally, kindly share the necessary settings and steps required for this process.

 

Thanks

1 REPLY 1

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi

hope this helps:

 

1. Using Zoom Device Management (ZDM)

  • If your organization uses Zoom Device Management (ZDM), you can enforce client version updates for specific groups of users or devices.
  • Navigate to Admin → Device Management → Zoom Clients.
  • Here, you can define update policies for specific groups.

2. Using Group Policy Settings

  • Go to Admin → Account Management → Account Settings.
  • Under Zoom Client Updates, you can define policies for forced updates.
  • You can also configure these settings on a group level by navigating to: Admin → User Management → Groups → Select Group → Settings.

3. Using Mass Deployment via MDM/ GPO

  • If you have Managed Devices (Windows/macOS), you can enforce updates via:
    • Group Policy (GPO) for Windows
    • MDM (e.g., Intune, JAMF) for macOS
  • Deploy policies that enforce minimum client versions.

4. Using Zoom’s Auto-Update Feature

  • You can enable Auto-Update settings at the group level to ensure users always have the latest version.
Let's be realistic. Let's do the impossible!