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zoom phone purchase ( (Error code: UZN5614)

RanaAbdul
Newcomer
Newcomer

hello zoom team i am trying to purchase zoom phone like but when i do the check out got an error "An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: UZN5614)" how to solve it.

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @RanaAbdul 

 

suggest contacting zoom sales.

 

thanks,  eliot

Im facing error code UZN5614 , even though my information is correct