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recording a voicemail message using "Record by Computer" - Help!

cgarland1900
Newcomer
Newcomer

‎2022-11-10 02:19 PM

Hello,

 

I'm getting this message when I try to use the Record my Computer.. . "You need to use the latest modern browser to record audio prompt."

 

I cannot record my voicemail message to add to my asset library.  Help!  What do I need to do?

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3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-11-10 07:59 PM

What browser are you using?  Make sure your browser has access to your computer’s Microphone or Headset for recording. 


Ray -- check out the GoodClix website or the Z-SPAN website.
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enielsen
Creator I
Creator I

‎2022-11-11 08:40 AM

Ray's reply seems likeliest, though I suppose you might also be using privacy plugins that might be impacting the site? So if not a permissions issue and you do have those type of plugins, try disabling them and trying again.

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Yogesh_vrtx
Contributor II
Contributor II

‎2023-07-25 05:36 AM

Hi,

 

How issue is resolved ??,  i am also facing same issue. 

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