cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Phone Logs: "Charged Calls only"!

Lobo1
Newcomer
Newcomer
 I  have a question for the community regarding viewing charged calls only since I am currently on a metered plan.
 
When I go to the Administration section:
 
click on Phone System Management - Logs and once the Logs window opens in the "New View Version " how do I find the "Show charged call logs only"?
Because when I choose the Classic View Version, I can see the check box for "Show charged calls only" at the bottom.
 
So, on the " New View Version" what are the steps to get to the" show charged call logs only"?
 
Right now, I go right away to the classic view page but if  and when it is terminated I will be out of luck which is frustrating!
Thanks guys!
1 ACCEPTED SOLUTION

sparrow
Community Champion | Customer
Community Champion | Customer

Account Management => Reports => Select Phone System => Move tab to Charge Log => And check the box that states Show Charges Only.

View solution in original post

5 REPLIES 5

dcookgrcc
Newcomer
Newcomer

I don't see a specific option for this in the new view.  The Direction & Type filter can filter for external calls, but this will include emergency and toll-free calls.  You could export the results and filter out the irrelevant calls.

Yeah, I noticed that too  the new view filtering feels a bit limited.
Exporting and cleaning up manually seems like the only solid workaround for now.

sparrow
Community Champion | Customer
Community Champion | Customer

Account Management => Reports => Select Phone System => Move tab to Charge Log => And check the box that states Show Charges Only.

Super, that works like a charm! Thank you for your help!!!!!

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Lobo1!

We're glad that @sparrow's anwer has solved your query. I have marked it as a solution for you. 

If you have further concerns, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?