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2025-06-06 09:09 PM
I have Zoom Workplace Pro and Zoom Phone Pro Global Select, yet Zoom is not allowing me to make outgoing calls to any phone numbers. It tells me the requested service is not available in my calling plan. What am I missing? Do I need to change a setting or buy a different plan?
Thanks in advance.
2025-06-10 05:28 PM
hi @mckinley1
You must assign zoom phone global select to yourself (your extension).
Please see
Purchasing and assigning Zoom Phone licenses
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0077929
Managing phone users
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069309#
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot