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Zoom Workplace app corrupted

JamesTK
Newcomer
Newcomer

Hi. I was using Zoom Workplace on my laptop for quite a long time now, but suddenly, Zoom Workplace glitches. It automatically signs me out everytime I relaunch it, cannot download files & pictures from the chatbox, emojis downloading stucks at 0%, automatically switches to light theme every time I enter Settings (in a Zoom app meeting). And the worst thing is: When I try to DM a contact in the Team Chat tab, it just requires me to add that contact even though I did the same on my desktop computer. And when I click "Add contact" and confirm (there's a confirmation before I add a contact), it just displays another window with a barrier logo, an Ok button, and NO TEXT, WARNINGS, OR ERROR MESSAGES.

 

I wish I could share my screenshots of what happened as I do not have permissions, but the glitches are very weird.

 

I tried to uninstall and reinstall Zoom Workplace, and searching for other solutions from people in this Zoom Community, but nothing worked. I guess the problem started because of my old Zoom versions before updating to the new Zoom Workplace app, or there's something with the registry keys or values that affects how the app works. Or even worse, maybe because of my "old" Windows 10 system (I didn't upgrade to Windows 11, but my Windows 11 desktop works fine with no issues).

 

Does this problem only happen to my device, or is it possible that anyone else could encounter these glitches?

Is there any solutions to this problem?

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