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Starred Contacts disappeared and won't save

chrisjohns
Participant
Participant

About a month ago I noticed all my starred contacts disappeared in the Zoom Windows app. I've readded them several times but after a day or two they will disappear again. The only contact that does not get deleted is the single internal/company contact on this list. All cloud contacts and personal contacts are removed. Is anyone else having this problem and found a resolution?

2 REPLIES 2

SBW1
Newcomer
Newcomer

The same thing started happened in my Zoom app (desktop) about a month ago. I've tried re-starting those I use most often, but they're gone the next day. I've tried looking for a setting I may not have configured correctly, but nada. Any ideas?

bakessler1013
Newcomer
Newcomer

Have tried to star my contacts (personal) but do not seem to be able to. Only contacts that I can star are Company Contacts which is very frustrating as do not need to invite the 100 personal business contacts to zoom.