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SMS limit

Newman101
Newcomer
Newcomer

How can i increase my sms limit 

5 REPLIES 5

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Newman101 

Welcome to the Zoom Community. We're happy to see you here.
You may check this post regarding your concern.

Should you need further assistance, please let us know.
Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

How can i increase my daily sms limit . i have done my 10dlc  and my brand is registered and approved . 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Since your brand has been approved, you can create an SMS campaign. 

Notes:

  • You can create one campaign for Zoom Phone for your brand. If you are also a Zoom Contact Center customer, then you will be allowed to create two campaigns, meaning one for Zoom Phone and one for Zoom Contact Center.
  • You have the option to click Save Progress & Exit to save your progress and resume the process from where you left off.
  • Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  • In the navigation menu, click Advanced, then click SMS Campaigns.
    You will directed to the Checklist Requirement page, where you will be presented with a link to review the 10 DLC Brand and Campaign creation checklist.
  • Click the 10DLC Campaign creation checklist link.
    Note: You are required to open and view the link before continuing.
    The creation checklist will open.
  • After opening and reviewing the link, select the I confirm that I have read and understood the 10DLC Campaign creation checklist checkbox.
    Once this is done, the campaign details section will display. On this page, you will complete the requirements and details.
  • Configure your SMS campaign in the following sections:

You can read more about it on this article.
If this solves your concern you may click on Accept as Solution.

If you need further assistance, please let us know.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Newman101
Newcomer
Newcomer

I have  created  SMS campaign and its on pending review  but i think i should be able to send an unlimmited sms on my account

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Newman101!

It's been a while, may I know if your concern has been resolved?
If it has been resolved, you press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?