cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

SMS and Salesforce Integration

stephbboggs
Newcomer
Newcomer

‎2023-06-09 05:51 AM

  1. If the SMS is logged in the Zoom Desktop App does it sync as a Task to Salesforce?
    1. Looks like no per https://community.zoom.com/t5/Phone-System/Zoom-SMS-Salesforce-Integration-Issues-Questions/m-p/1130...
  2. If the SMS is logged in SFDC via the Zoom Utility, does the SMS appear in the Zoom Desktop App?
Topics:
0 Likes
0 REPLIES 0