cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

ZVA and Manage Engine integration

LucaPaleari
Explorer
Explorer

Hi everyone.

 

I'm trying to setup the integration between AVZ and Manage Engine ServiceDesk Plus.

Based on the KB https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057946 I insert "itdesk" and select my region (EU).

 

I'm redirected to the auth page on Zoho but after the authentication process I land on an error page that says: 

 

Invalid Client
Client ID passed does not exist
 
Any idea?
Is the ServiceDeskPlus supported or do I miss something?
"itdesk" refers to other ManageEngine products?
 
Regards
Luca
 
 
0 REPLIES 0