stephbboggs
Newcomer
Newcomer
since ‎2023-06-09
‎2023-06-09

User Statistics

  • 2 Posts
  • 0 Solutions
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User Activity

SMS and Salesforce Integration

2023-06-09 05:51 AM
If the SMS is logged in the Zoom Desktop App does it sync as a Task to Salesforce?Looks like no per https://community.zoom.com/t5/Phone-System/Zoom-SMS-Salesforce-Integration-Issues-Questions/m-p/113008#M5844If the SMS is logged in SFDC via the Zoom ...

Salesforce Utility SoftPhone

2023-06-09 05:47 AM
I'd like to add custom Task/Activity fields to be captured, but I'm only seeing Account/Contact/Lead. It does look like I can add the Task object, but that looks to be for finding matches, not for the call task that will be logged.