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SMS and Salesforce Integration

stephbboggs
Newcomer
Newcomer

‎2023-06-09 05:51 AM

  1. If the SMS is logged in the Zoom Desktop App does it sync as a Task to Salesforce?
    1. Looks like no per https://community.zoom.com/t5/Phone-System/Zoom-SMS-Salesforce-Integration-Issues-Questions/m-p/1130...
  2. If the SMS is logged in SFDC via the Zoom Utility, does the SMS appear in the Zoom Desktop App?
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