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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

SMS Campaign & Help Info Msg.

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HRGuru
Explorer
Explorer

‎2023-01-13 08:53 AM

What have you put in your Help Info message? I'm not sure how/where to direct folks who need Help.

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FORE-Craig
Expert
Expert

‎2023-01-13 09:18 AM

Hi @HRGuru 

 

I put "To stop receiving messages, please reply STOP. For any other questions, call us at +1-nnn-nnn-nnnn." 

 

I hope that helps!

 

Craig

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FORE-Craig
Expert
Expert

‎2023-01-13 09:18 AM

Hi @HRGuru 

 

I put "To stop receiving messages, please reply STOP. For any other questions, call us at +1-nnn-nnn-nnnn." 

 

I hope that helps!

 

Craig
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HRGuru
Explorer
Explorer
In response to FORE-Craig

‎2023-01-13 09:21 AM

Thank you! Pretty straightforward but admittedly, I was lost "in the weeds." Thanks again.

 

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FORE-Craig
Expert
Expert
In response to HRGuru

‎2023-01-13 09:29 AM

You're welcome! Hahaha. We often overthink these types of things. 😊 

Craig
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