cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Participants unable to screen share or use audio in meetings

par4519t
Newcomer
Newcomer

‎2025-04-13 05:34 PM

I have been experiencing an issue with my team for screensharing and audio with Zoom. 

 

Basically, screen sharing option is missing for participants. The only options they see are Participants, Raise hand, Meeting info and More.
They are also unable to join with an audio in a Zoom meeting. The issue doesn't seem to happen for a host of a meeting. 

 

I first noticed this on MacOS devices but soon realized this issue is coming up in all browsers (Chrome, Edge and Safari) and Windows as well. Using the latest version of Zoom on macOS and windows devices.

I have already checked and made sure Zoom has access to all settings in this article: Enabling screen sharing for participants in Zoom meetings

I have also made sure the global settings in Zoom admin is not restricting screen sharing. This is happening to all users in my team for any internal or external meeting where they are the participants. 

 

Any ideas?

 

0 Likes
1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

‎2025-04-19 12:31 AM

First, as the host use the Zoom app instead of a browser. Second, be sure that screen sharing is on and configured correctly in the Zoom web portal under meeting basics. Then enable screen sharing for participants. Participants can then click "share".

0 Likes