High number of reports of call drops

[JimmyOrtiz3]

Has anyone noticed a high number of users reporting call drops over the last week?  We have had a significant number of users reporting high call drops, our users are utilizing the Zoom client and in most cases are on 2.6.6.  Looking at the logs I do not see any abnormal latency, jitter, round trip times and according to our network team we are not seeing any traffic being blocked or drops on our network.   I have a support case open but curious if this is just our org or if others are also seeing this. 

Thanks, 

[Tash_Balaguer]

Hi @JimmyOrtiz3 - You can asked the Tech engineer assigned to your ticket if it is a known issue or maybe this is an isolated case. As far as I am aware of, we don't have clients advising the same issue as what you have encountered.