Feature Suggestion: Increase Co-Host Permissions + Related Workaround Complications

[nhchcadmin]

We are a national homeless healthcare organization and have 50+ staff members -- and about 25+ each host large public-facing meetings and webinars on occasion. We want to limit the number of all-access "admin" roles on our team because it gives that admin access to EVERYTHING in Zoom including each person's work meeting history which feels like an inappropriate and unnecessary violation of privacy for the entire staff team. We are constantly frustrated that co-hosts are not able to access and edit more meeting settings and registration reports in Zoom and there appears to be no way to configure or customize this.

We want co-hosts to be able to access registration and attendance reports - otherwise they have to constantly check with a Zoom admin to see who has registered for their event. We want co-hosts to be able to manage registrants, so we can distribute the adminstrative burden of running these meetings and marketing them properly when registration is below expectation.

We have also tried using Zapier integration for this purpose, but we found the "Zap" has to be set and re-set for each Zoom meeting which seems excessive. There is no way to do it Zoom-accountwide for meeting registrations.

Another workaround we have tried is for the admin to go to the user profile and set up the meeting on someone else's behalf. This at least gives that ONE person besides the admin access to attendance and registration reports (if not the other co-hosts). However, when we setup meetings this way, for some frustrating reason, we are unable to use webinar/meeting templates; and if it's meeting and not a webinar, for some reason the survey library is unavailable as well. When using this approach I have to recreate my most frequently used meeting surveys from scratch which is a frustrating waste of time.

We are having these problems in Zoom Workplace -- but also found ourselves with the same problem in Zoom Events, since the Hubs are limited to 5 admins each. And co-host permissions are frustratingly limited and uncustomizable there as well.

Please considering adding some features that would help smooth out this workflow. It is truly frustrating and making it impossible for us to design an organizational process around setting up Zoom meetings for our staff and the entire homeless healthcare community which we serve. Thank you.