About JimmyOrtiz3

JimmyOrtiz3 · 2024-10-02 04:42 PM

Has anyone noticed a high number of users reporting call drops over the last week? We have had a significant number of users reporting high call drops, our users are utilizing the Zoom client and in most cases are on 2.6.6. Looking at the logs I do n...

JimmyOrtiz3 · 2022-12-15 08:14 AM

We are also getting reports of this issue but it seems to be very intermitent. Did you ever find a solution to this?

JimmyOrtiz3 · 2022-05-02 03:19 PM

in your Zoom Settings under Audio you should be able to select "Use separate audio device to play ringtone simultaneously" once they select this they should be able to adjust the volume slider for each device. They should be able to increase the exte...

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Important updates from Zoom Support:

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High number of reports of call drops

Re: Sporadic warm transfer not working

Re: Set ringtone volume separate from call volume

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