Finding voicemails that haven't been viewed/answered | Community
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OldMacITGuy
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June 3, 2024
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Finding voicemails that haven't been viewed/answered

  • June 3, 2024
  • 1 reply
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We have a fairly complex AutoReceptionist tree with multiple mailboxes for different teams, in addition to individual mailboxes. I can see records of incoming voicemails in the phone log, but as a phone system admin, is there a way to simply show all voicemails in the system which have not been viewed/answered?

Best answer by JohnGage

Not a perfect solution but any user on the system can be granted access to any mailbox.  In the Zoom desktop/mobile apps you can then view all mailboxes together, or view a single mailbox at a time.  As the admin you could grant yourself access to all mailboxes in question.

1 reply

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JohnGageAnswer
Explorer
June 6, 2024

Not a perfect solution but any user on the system can be granted access to any mailbox.  In the Zoom desktop/mobile apps you can then view all mailboxes together, or view a single mailbox at a time.  As the admin you could grant yourself access to all mailboxes in question.

    O
    Newcomer
    OldMacITGuyAuthor
    Newcomer
    June 6, 2024

    That is a helpful workaround, thank-you. 

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