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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Dial by name directory - search by voice

justinmarthaler
Contributor I
Contributor I

‎2024-08-05 02:38 PM

Is it possible to allow callers to search a dial by name directory by voice?  Or at least spell out the name using letters?  For example, if someone is searching for John Smith, could they say "Smith" or "S-M-I" and get matching names?  I'm trying to create a hands free experience for callers who get to an IVR that allows them to Dial by Name.

 

Thanks!

 

 

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1 REPLY 1

justinmarthaler
Contributor I
Contributor I

‎2024-08-07 01:24 PM

I submitted a feature request for this capability - Dial by Name Directory Voice Search - Zoom Community.  If you agree it should be added, please vote.

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