Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-06-06 10:05 AM
I've looked and found these old threads without resolution:
We are new to Zoom phone and have prepped a call queue. Working fine, but it displays as "INBOUND CALLER ID for CALL QUEUE."
Is there any way to reverse the order so that we can see what call queue is coming first? When callers have longer names and we are looking at a iPhone or deskphone, we have to wait a couple beats to see what queue they are calling for. Most of the time, especially for external callers, we want to answer the phone more quickly but need to know who they are calling (different company names) to offer the right greeting.
Any way to solve?