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Recording Missing or Bumped

BrianDe
Participant
Participant

Hi All.

I hosted a call and hit the Record button. Simultaneously, a window popped up saying that 'Notebook.AI' asked for permission to record. I thought it was someone in the audience.  I allowed permission. The call proceeded. About a half hour later the 'Recording Stopped' voice played. Okay, they left...BUT, the 'Recording' icon showed as still recording.  My assumption that my recording was still on-going.

 

When the call finished, the recording to the Zoom cloud was absent and I received no email advising me that the recording downloaded.

I have checked the Zoom cloud and my hard drives a dozen times with different searches, to no avail. Could the 'Notebook.AI' recording have bumped my recording? (As Host I'm the only person that initiated recording on my end.  Can anyone  shed any kind of light or tell me where else I can search for my recording?

Thanks in advance,

BD

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