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Bug: all phones listed as EOL

semenko
Explorer
Explorer

All our phones are VVX 501 phones, which are estimated to be EOL in Q1 2026

 

On the admin portal at https://zoom.us/pbx/page/telephone/phonesDevices, all these are listed as End of life (they're not, for another 3+ years):

 

semenko_0-1651676302790.png

 

2 REPLIES 2

enielsen
Creator I
Creator I

Same for my older polycom desk and conference room phones, I think mine die in 2024 if I remember the Zoom notes correctly. Would be nice if said something like "End of life 2024' or some such....

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

you want to review 

Zoom Phone End-of-Life (EOL) IP Phone Models Support Policy – Zoom Support

it incudes Manufacturer End of Support timeline Reference Table.  for example, this table includes 

VVX 500/501 Q1 CY2026

this also contains a link to poly's end of life policy.

End of Life Policy | Poly, formerly Plantronics & Polycom