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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Branding

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ShelleyP
Newcomer
Newcomer

‎2024-05-22 10:16 AM - last edited on ‎2025-02-28 09:20 AM by Community Moderator | Employee

Our company has already set up our Brand when we started with Zoom. We received notice about the Branding by 5/31/24. Do we have to start a new Branding?

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-05-29 10:53 AM

Hi @ShelleyP 

If you already have a Branding and it's approved, you do not have to create a new Branding. 
However, if you have not yet added a phone number to an approved 10DLC campaign, you would need to.
You may click on this article to read more.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-05-29 10:53 AM

Hi @ShelleyP 

If you already have a Branding and it's approved, you do not have to create a new Branding. 
However, if you have not yet added a phone number to an approved 10DLC campaign, you would need to.
You may click on this article to read more.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-07 01:48 PM

Hello @ShelleyP

Since it has been a while since we last heard from you, I have marked the answer as a solution.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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