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Block by caller ID

ParkerH
Explorer
Explorer

Hi,

 

We're having an issue where a persistent spam call center continually reaches our Zoom phone numbers. They use a rotating number, so when you block one they just call from a different one. They seem to use the same one or two caller ID strings, so I was wondering if it's possible to implement some kind of rule that automatically blocks callers with a certain caller ID.

 

For example, let's say I get a call from "SPAMCALLS INC, 555-123-1111". Blocking this number blocks only the 555-123-1111 number, but then I proceed to get calls from "SPAMCALLS INC, 555-123-1112", "SPAMCALLS INC, 555-123-1113", etc. and I have to block them all individually. Is there a way to just block "SPAMCALLS INC" rather than the number itself?

 

Thanks!

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner
1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Have you tried

Admin guide for Zoom Phone Spam

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057965

 

thanks. Eliot