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10DLC Campaign

SwiftWanderer94
Explorer
Explorer

‎2024-04-29 10:23 AM

Is there a 24-hour restriction on making edits to campaigns? I was modifying a rejected campaign when I switched to another tab in the Zoom help forum. Upon returning, I found that I couldn't make further edits or even click on "create a new SMS campaign." Currently, my only option appears to be deleting the pending campaign, but I haven't completed the necessary edits, and I'm concerned it will be rejected again. Should I delete the pending campaign now, or is it better to wait 24 hours before trying to edit it again?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-21 02:16 PM

Hi @SwiftWanderer94 thank you for posting to the Zoom Community. 

 

My since apologies for not getting to your post sooner.  In regards to your campaign, you will need to delete the SMS campaign and resubmit a new one to update it. I apologize for the inconvenience, but I hope this was helpful. 

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
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