how can I increase the resolution in the video recordings beyond 640x360?

[ManoloC]

Hi all,

I would like to increase the resolution of my video recordings beyond 640x360 with my Pro account.

I currently get a  Recording_640x360 + Recording_gallery_1280x720 from the same meeting.

Taking into account that we have >1.8 Mbps uplink/downlink,...

How can I set the minimum resolution as 720?

Thank you community!

Manolo

[bstrelko · Accepted solution]

The majority of what you're asking for (including necessary steps, prerequisites, etc) can be found in this article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166