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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

how can I increase the resolution in the video recordings beyond 640x360?

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ManoloC
Newcomer
Newcomer

‎2024-03-14 06:39 AM

Hi all,

 

I would like to increase the resolution of my video recordings beyond 640x360 with my Pro account.

I currently get a  Recording_640x360 + Recording_gallery_1280x720 from the same meeting.

 

Taking into account that we have >1.8 Mbps uplink/downlink,...

How can I set the minimum resolution as 720?

 

Thank you community!

 

Manolo

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-14 06:44 AM

The majority of what you're asking for (including necessary steps, prerequisites, etc) can be found in this article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-14 06:44 AM

The majority of what you're asking for (including necessary steps, prerequisites, etc) can be found in this article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

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