custom disclaimer

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2022-11-04 09:47 AM
Hi everyone, just a question, the toggle to enable custom disclaimer is grayed out. How can I make it enable?
Thank you!
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2022-11-28 07:31 AM
Hi @zoom01
This article has more information about how to set up a custom disclaimer: https://support.zoom.us/hc/en-us/articles/360051221831-Creating-a-Zoom-custom-disclaimer
If your option to to enable is greyed out, its likely set at the Account or Group level by an admin and cannot be changed without their permission.

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2022-12-18 06:10 PM
I think I figured this one out. I went to Admin>Advanced>Security and scrolled to the bottom to enable and set the disclaimer. This seems to be the only way to add, delete, or modify a disclaimer. I'd love to learn more if someone knows more.

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2022-12-18 05:59 PM
I am the only person on my Zoom account. I am the admin. However, when I try to access settings for my disclaimer (which I set up a few months ago) I no longer have access. I get a message saying, "Only IT admin can make changes to this setting."
I assume there is an admin setting somewhere that must be changed?

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2023-03-30 07:26 PM
Bumping this up.
Has anyone figured out how to make yourself (the owner of the account/admin) an IT role to be able to disable this feature?
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2023-03-30 07:46 PM
Hi, @JScott1.
Don’t read too much into the IT acronym. If you’re an Admin on the account, go to Admin -> Account Management ->Account Settings and scroll down. You should see this:
The presence of the lock button (red circle) means you’re in the right place. Click the switch (if off/grey) to turn it (blue). Configure the settings there.
Then you can go to your personal settings and turn it on or off – unless you click the Lock button on, which means the setting will apply to all users on the account.

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2023-03-30 07:57 PM
Thank you!!!!
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2022-12-18 08:57 PM - edited 2022-12-18 08:58 PM
Hey, @CoachBill I was researching your question and was about to point out the same Zoom Support article @Bort did, but looks like you found it already. Yes, it’s an Admin option. I got to wondering why the switch is present on the Personal settings menu, and I think it’s to alert the observant user that there will be a disclaimer on their meeting. It’s ON if there is a disclaimer set by the admin, and OFF if there isn’t one … but either way, its greyed out a bit and not changeable for the user, and has this special note:
