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add another session button disappeared

culbreez
Newcomer
Newcomer

I use to be able to add another session in my recurring meetings by just clicking on the 'add another session' button. Something has changed as the option is no longer there. however, all videos and responses from the service ticket just keeps to go to your recurring meeting and click the button to add a session which is very unhelpful if there is no button there to click. Has anyone else had this issue and found a workaround? So far, I have had to add multiple days of recurring meetings per client and then deleting all the days I don't need which creates another problem. Thanks

6 REPLIES 6

lmwgladys28
Newcomer
Newcomer

I have encountered this issue since August and hoping that Zoom can give me back the "Add another session" button! 

I submitted a ticket and getting 1 response back a day. They are now trying to get it approved to be escalated to a higher tier. Will see what happens here and will let you know if they ever fix it.

storyhub
Community Champion | Customer
Community Champion | Customer

Recurring meetings scheduled with dates and time is merely a convenience that for many is not very convenient. Most of us use a recurring meeting with "no fixed time" and just inform the client the date and time when we actually meet. That way there is no need to "add another session".

thank you. I will look into this. Maybe this will be my work around.

lmwgladys28
Newcomer
Newcomer

hmmm..I see your point, but some people do prefer the button to be there as they think that it's more convenient. What if we need to schedule meetings on multiple days for the whole month at one go, or if we need to add extra sessions? This is just some people's preference. 

Integra2024
Newcomer
Newcomer

But I use the same channel for different meetings and I have to set time because then there are other meetings. For our activity it is very important to be able to add another session. Does anyone know when this incident will be resolved?