Zoom VDI is disconnect from citrix

[sumask]

My Zoom gets disconnected when join the meeting in Citrix.
In my local, I installed Zoom and Zoom VDI but in my client Zoom VDI it is showing that VDI is not connected and not syncing.

Due to this when I join any meeting in Citrix complete Citrix is getting crash.

How do fix this issue? any suggestion is helpful