Recording missing

[StormTrooper]

Hello 😊
I would appreciate some help here for a lost recording. 

On the 19th Oct, we had a meeting with my colleagues and while my colleague was a host, he changes host rights to me. We still saw the recording button on. After the zoom call, we weren't able to find the recording on both our settings >local recordings and documents, we looked at files within our system tray as well as looked online and within the app. Is there a possibility of finding it and retrieving it? or maybe somewhere in my settings went completely wrong? Would appreciate any help.

Looking forward to your reply.

[Bri]

Hi there @StormTrooper ! Could it have possibly been a cloud recording? 

Have you seen this 👉 https://support.zoom.us/hc/en-us/articles/14550911368205-Finding-your-local-and-cloud-recordings  

[StormTrooper]

Thank you for coming back to me @Bri 😊 I'm afraid, I can't see any recording within the two options for Cloud or Local recordings. I've also followed the troubleshooting guide where you can go into Finder > Applications > Zoom.us > Frameworks and Transcode. I can't seem to find anything there too.  

What else can I try to see if I can retrieve it?