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Zoom Application crashed when trying audio configuration with Gigcaster 8 mixer

DnyGur
Newcomer
Newcomer

When i'm trying to launch zoom meeting using Boss Gigcaster 8 mixer , and trying  to open audio configuration the zoom application crashed. When I"m using Zoom version 6.2.6 , It works ok. All the new versions crashed. 

4 REPLIES 4

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

Hi @DnyGur 

I have seen reports of Zoom crashes if you set very high rates for audio.
Bring audio down to, say, 9600; higher audio bitrates could be the issue.
all the best

John

DnyGur
Newcomer
Newcomer

Hi John

The problem is not the audio high rets. It works OK on Zoom version 6.2.6.

I didn't change anything in the configuration. 

It all started when I upgraded to new version.

When I return to version 6.2.6 it work perfect. 

DnyGur
Newcomer
Newcomer

The problem solved in the new version 6.4.0

thank you

DnyGur
Newcomer
Newcomer

The problem solved in the new version 6.4.0