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Issue with Receiving Real-Time Chat Messages via Zoom Webhook

SMPL562
Newcomer
Newcomer

‎2025-08-21 05:48 AM

I am currently working on a Zoom webhook integration. While I am able to successfully receive webinar.started and webinar.ended events in my Ngrok setup, I am not receiving any real-time chat messages.

I have configured the webhook to include the following events:

  • webinar.chat.received

  • meeting.chat.received

  • all_chat_messages (or related chat events)

Despite this, messages sent in the webinar chat do not appear in Ngrok.

I would like guidance on:

  1. Whether I am missing any specific event configuration to capture real-time webinar chat messages.

  2. If there is an alternative method to receive real-time chat data for webinars.

  3. Any common pitfalls that might prevent chat events from being delivered to my webhook endpoint.

This is critical for my application as I need to process chat messages in real time during the webinar.

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