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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

ZOOM performance issue

EricWong
Newcomer
Newcomer

Dears,

Our organization using ZOOM as a major web conference tool for the meeting and event, we are facing a performance problem during the meeting and event, which involved the media playing.

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Since there are numerous factors and combinations that affect media playing. We need more details about how you are playing the media and did you check any boxes.

EricWong
Newcomer
Newcomer

Hi,

What kind of the detail you need?