When in a zoom meeting, "turn on reactions" banner won't go away

[Blake_Freeman]

Hi all, looking for some assistance here. I'm on 6.1.10 (38818) for Mac OS Sonoma 14.6.1 (23G93).

Whenever I enter a meeting there's a banner in my system menu that says "Turn on Reactions". The X to close the banner does not work.

I've updated to the latest version, uninstalled and reinstalled from a fresh download, and disabled zoom notifications in my system menu. Can anyone help me out?

https://www.loom.com/i/6d8b83c3f50149aa9bc8f6d450cf4f9a

[Blake_Freeman]

Bumping this. Just upgraded to 6.1.11 (39163) and the banner still won't go away. This is really impacting my use of zoom during product demos. 

[mkosma]

I found something on this ... it might be a new MacOS "feature" and not Zoom after all. If you click the green camera icon in the toolbar (which shows up only when the video camera is enabled by an app), there are a variety of settings available, including one for "reactions." The message I think was triggered where Zoom settings had reactions disabled but they were enabled in the Facetime camera system on my macbook. I clicked the Reactions icon, and haven't seen the popup since.

[mkosma]

Same here. I'm on Sequoia 15.2 and Zoom Workplace 6.2.6 (41824). There's a notification hanging off the camera icon in MacOS toolbar that won't go away.

[harryj]

Same problem here. The banner won't go away and the X does nothing. I have to click on the green camera icon to get it to go away and it comes back as soon as I do anything with Video.

Zoom Version == 6.3.0 (44805)

OS == Mac Sequoia 15.2