cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

WHY is saying account does not have access to live chat support.

AngelMel
Newcomer
Newcomer

‎2021-11-14 01:44 PM

my previous H.P laptop opened and joined ZOOM meetings off the bat easy.  Why an i being denie - Nothing happens when i click big Yellow meeting button?

0 Likes
4 REPLIES 4

AngelMel
Newcomer
Newcomer

‎2021-11-14 01:47 PM

Also now got  "HELP" note - Unfortunately, your account does not have access to live chat support.  BUT i have joned in fine before on oLder  H.P. laptop..?!!

 

abusechatbots
Newcomer
Newcomer

‎2023-01-09 10:05 AM

jhnoieuthrewiufhsuishguiurhgiusheuehrorhesiuocfughimsuoeghcvmpwsuhhwiuocmrgiewiuhcwebficnbhtiubnio werhiucghiuwegcwhoigvr

0 Likes

GimmeTech
Newcomer
Newcomer

‎2023-04-01 11:21 AM

So has anyone gotten an answer about this from Zoom? I too have always been able to access live support and am suddenly getting this message (and of course, can't get past the robotic interface).

 

 

Marce1
Newcomer
Newcomer

‎2023-07-03 06:26 AM

I am having the same problem. I have a paid account. Not sure why I wouldn't be able to access live support.

0 Likes