I do not receive meeting invites

The support section of the website says to "submit a request to Zoom Support to check if the email address is on a bounce list." I submit the request and receive an email from zoom saying. 

Unfortunately, we are unable to respond to your open ticket at this time.

Instead, use our online resources to learn more about using Zoom, find answers to questions, and troubleshoot technical issues.

• Zoom Support Website: https://support.zoom.us/
  Troubleshoot technical issues and access support resources by searching for knowledge base articles or asking our chatbot questions.
• Get Started: https://support.zoom.us/hc/categories/200101697
  Everything you need to know to get started with Zoom Meetings and video
• Product Support: https://support.zoom.us/hc/p/product-support
  Access user guides, tutorials, and other resources specific to your Zoom product.
• Zoom Community: https://community.zoom.com/
  A collaborative place to find solutions, ask questions, and network with other Zoom users.
• Zoom Learning Center: https://learning.zoom.us/learn
  Join us for free on-demand courses and short videos so you can Zoom like a pro.

If you are a part of a corporate account, and need advanced technical support beyond our online resources, please contact your Zoom account administrators.

So I assume that the only way I can get support is if I upgrade my account.  Seems pretty bogus.  If anyone has any other suggestion for how to get my email off the bounce list that would be much appreciated.  

Thanks!