Unable to Login into Zoom account using automated script | Community
Skip to main content
R
Partner
RaviKumarBoddu
Partner
July 27, 2022
Question

Unable to Login into Zoom account using automated script

  • July 27, 2022
  • 2 replies
  • 0 views

Hi Team,

 

We have a scenario like while automating our product application, we have to login into zoom(https://zoom.us/signin)  and back to our application again and continue to perform some actions. But when I tried to login into Zoom using automation script, I got the 401 error. Here I used Java, Selenium WebDriver to automate this process.

I would like to know, can we automate zoom login process?
I have a valid credentials, manually I was able to login but by using automation unable to login. Please find the attached screenshot for your reference.

 

Thanks

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    November 22, 2022

    Hey @RaviKumarBoddu according to our KB on error 401; if you are receiving error code 401, submit a request to Zoom Support for troubleshooting assistance. Please provide the following:

    • What operating system you are using
    • What you were doing when you received this error
    • Meeting ID, if in a meeting or trying to join/start a meeting
    R
    Newcomer
    Ramachan
    Newcomer
    September 3, 2024

    I'm also facing same issue getting 401 in login screen when I'm running inside the docker but works perfect outside the docker, can somebody help

    MGSR
    Community Manager
    MGSR
    Community Manager
    September 12, 2024

    Hello @Ramachan,

    Welcome to the Zoom Community! We're glad to have you here.

    You can checkout this article for troubleshooting steps for the error code 401.

    Let us know if you need further assistance.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.