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Unable to Login into Zoom account using automated script

RaviKumarBoddu
Zoom Partner
Zoom Partner

Hi Team,

 

We have a scenario like while automating our product application, we have to login into zoom(https://zoom.us/signin)  and back to our application again and continue to perform some actions. But when I tried to login into Zoom using automation script, I got the 401 error. Here I used Java, Selenium WebDriver to automate this process.

I would like to know, can we automate zoom login process?
I have a valid credentials, manually I was able to login but by using automation unable to login. Please find the attached screenshot for your reference.

 

Thanks

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @RaviKumarBoddu according to our KB on error 401; if you are receiving error code 401, submit a request to Zoom Support for troubleshooting assistance. Please provide the following:

  • What operating system you are using
  • What you were doing when you received this error
  • Meeting ID, if in a meeting or trying to join/start a meeting
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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Ramachan
Newcomer
Newcomer

I'm also facing same issue getting 401 in login screen when I'm running inside the docker but works perfect outside the docker, can somebody help

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Ramachan,

Welcome to the Zoom Community! We're glad to have you here.

You can checkout this article for troubleshooting steps for the error code 401.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?