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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Show Profile Image When On Call

jawjahgal
Newcomer
Newcomer

‎2023-06-17 09:08 AM - edited ‎2023-06-17 09:24 AM

When I join a call, the box with my name is black.  Someone in the community said they logged in first the joined the meeting and their profile pic showed.  I have tried that.  Sometimes it works and sometimes it doesn't.  Today the pic was there then it disappeared.  Sometimes when I log in first then try to join the call it asks for a passcode.  Most of the calls I join don't have passcodes.  This entire process is tedious.  Is there not a simple way to join a meeting, set my disiplay name and have my profile pic show?  

During the meeting I clicked on my box in the call and selected change profile picture.  It showed my profile pic.  I selected save.  The box is still black.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-21 11:06 AM

Hi @jawjahgal welcome to the community! Suggest looking into @chrismenard7 reply on Profile picture not showing up when I join a meeting or turn off video and let me know if that helps! 🙂

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Zoom Community Moderator
he/him/his

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