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Salesforce Integration. VideoCall Record is not created after Zoom Metting

trybalska
Newcomer
Newcomer

‎2024-09-16 12:38 PM

Hi 
We have Zoom Meeting configured. 
I can Initiate Zoom Meeting from Salesforce and Zoom Meeting and Event records are created.
Once meeting is done, I get email that meeting recording is ready, but VideoCall record that has the link to the recording and transcript is not created.
Please guide me how to troubleshout it, what are we missing?

Thank you.

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