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2025-01-09 09:58 AM
I have created a group in Zoom to restrict AI Companion for Workplace to a specific group. It doesn't look like I can do the same for Meetings. It only seems I can enable or disabled AI Companion for Meetings for the whole organization.
Is that correct? Does anyone know if that functionality is upcoming?
Thanks in advance!
Solved! Go to Solution.
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Meeting Features
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2025-01-09 10:52 AM
Hello @joelbook – It sounds like you want to enable AI Companion only for certain users, correct?
If so, here's what you can do:
If the account-level setting for AI Companion is locked, it applies universally, and group-level customization is not possible. To allow group-specific settings, the account-level lock must first be removed:
- Navigate to Account Management > Account Settings in the Zoom web portal.
- Under AI Companion > Meetings, ensure the toggle is not locked.
Then; Customize Group Settings.
- Go to User Management > Groups.
- Select the specific group/s where you want to enable / disable AI Companion for Meetings.
- Enable / Disable the AI Companion setting for the preferred group.
- Optional – Lock Settings for the Group to ensure it cannot be overridden by users in that group.
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2025-01-09 10:52 AM
Hello @joelbook – It sounds like you want to enable AI Companion only for certain users, correct?
If so, here's what you can do:
If the account-level setting for AI Companion is locked, it applies universally, and group-level customization is not possible. To allow group-specific settings, the account-level lock must first be removed:
- Navigate to Account Management > Account Settings in the Zoom web portal.
- Under AI Companion > Meetings, ensure the toggle is not locked.
Then; Customize Group Settings.
- Go to User Management > Groups.
- Select the specific group/s where you want to enable / disable AI Companion for Meetings.
- Enable / Disable the AI Companion setting for the preferred group.
- Optional – Lock Settings for the Group to ensure it cannot be overridden by users in that group.

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2025-01-10 09:59 AM
ArvinG - Thanks for the guidance.
I ended up enabling AI Companion in Account Settings but then basically disabling all features. I then made a group for using AI with meetings and a separate one with AI on Workplaces.
