Be Forewarned - AI Companion Meeting Summary does not capture names unless a participant

[virtualwatts]

We just found out the hard way that by design, Zoom AI Companion does not record any names of people unless a participant to the meeting. 

My team spent three days in interviews with clients discussing projects, team members, roles and challenges faced. The meeting summaries were spot on - except that any mention of a person's name/role was not captured. This is apparently by design, Zoom help says AI Companion focuses on participant names. I get "focuses", but intentionally ignores? It renders the summary useless.

I held a series of 90 minute working sessions with a client, relying upon Zoom companion to capture the elements of the meeting so my other team members could hold other sessions in parallel. Now I have to go back and revisit  as a follow-up.

The example is this:

Who is the project manager, "Bob Smith"

And how long was Bob on the project, "8 months"

And who was the functional lead, "Betty White"

And was Betty onsite or remote during the project.

We then discuss the project, company names, activities, and where appropriate mention those names.

The summaries capture everything but the names of the parties.

We are not allowed to record meetings or produce transcripts, so now must go back to having a scribe/notetaker in each meeting.

[Ray_Harwood]

Welcome to the Zoom Community, @virtualwatts.

AI Companion is not a transcriptionist, but summarizes a meeting's contents.

It sounds like you were talking, let's say, to "Frank Jones", and he said Bob Smith is the project manager and Betty White was the functional lead.  I would expect AI Companion to mention that "Virtual Watts and Frank Jones discussed the members of the project leadership", or something like that.

You can generate a VTT file transcript of what was said, but that's not a function of AI Companion.

Sorry for your issues.  In any situation where you're going to rely on the details of a feature you haven't used before, I always recommend making a test run and examine the output to ensure you're going to get what you expect.