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  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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Phone numbers not appearing in invitation

LornaFL
Newcomer
Newcomer

ā€Ž2023-11-13 07:37 AM

Our audio options are set for computer and telephone, but no phone numbers appear in the meeting invitation. This is true for both out meetings account and our webinar account. Is anyone else experiencing this? If so, how did you correct this? Thanks.

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KhatC
Zoom Employee
Zoom Employee

ā€Ž2023-11-14 12:46 PM

Hi @LornaFL! To include selected numbers in the invitation, sign in to the Zoom web portal then go to Personal > Settings > Audio Conferencing then enable "Show international numbers link on the invitation email", "Toll Call", and "Toll-free and Fee-based Toll Call", whichever applies. If you are an account owner or admin, you can enable this for all users via Account Management > Account Settings > Audio Conferencing. Hope this helps!

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