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Only Audio Recorded and Not Video???

Sorka
Newcomer
Newcomer

Hi - Was there something I was supposed to have done?  I have recorded the lessons I teach on Zoom many times, and the last two times, only the audio file is visible, not the mp4??  Any help?  I will attach a screenshot of the Zoom files that got saved.

 

Thanks,

Sorka/Susanne

1 REPLY 1

Tahe
Newcomer
Newcomer

Same thing happened to me with 3 recordings back to back. I can't find an answer - I hope someone can help.