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Is there any way to automatically adjust the microphone volume on an AI voice recorder?

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hey!, Zoom Community members!

 

I noticed something strange while using the AI Voice Recorder.
The real-time transcription worked correctly, but the transcription saved in the Zoom portal was completely useless.
Worst of all, previously the real-time transcription text was saved to the cloud, but now transcriptions are created based on the recorded audio data, which is very disappointing.

This happens when the microphone volume is too low.
When I play back recordings saved to the cloud, it sounds incredibly faint, like the buzzing of a mosquito.

This doesn't happen when recording Zoom meetings.

Is there a setting in the Voice Recorder to automatically adjust the microphone volume?
If anyone knows, I'd appreciate your help.

 

AIボイスレコーダーを使っていて奇妙な事に気づきました。
リアルタイムの文字起こしは正しく行われていましたが、Zoomポータルに保存された文字起こしは、全く役に立たないものでした。
最悪なことに、以前は、リアルタイムの文字起こしテキストがクラウドに保存されていたのですが、今は、録音データを元に文字起こしが作成されるようになっていて、非常に残念です。

このような事は、マイクの音量が小さい時に発生します。
クラウドに保存された録音を再生すると蚊の羽音のようにとても小さいのです。

Zoomミーティングで録音した場合にはこの様な事は起こりません。

Voiceレコーダーで、マイク音量を自動調整する設定はありますか?
ご存知の方は、教えていただきたいです。

1 REPLY 1

LK_EXN
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @Ohkawa 
If you are having such problems then probably the best course of action would to to open a support ticket.
But I might have a suggestion (or even solution) for you. Even though I don't see any settings for changing microphone gain on Zoom mobile version, but please check your audio settings. If you have this option selected in Microphone Modes:
- Original sound for musicians

Then please change it back to Noise removal (default). From quick test that I've done - in Original sound for musicians mode sound was recorded but the quality/clarity was much worse than when using Noise removal. So maybe it's the same case for you.

LK_EXN_0-1764149157470.png