cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

No audio or video on a 20 minute recording saved but

NWhysel-CUNY
Newcomer
Newcomer

I recorded several sessions from a conference to the cloud. On some, the audio and video worked but others I have 20 minutes of just my zoom name with no audio or video. I am sure we shared screen and audio, because it sent the presentations to the projector and we were doing that via zoom share. Is there any other reason it may not have recorded at least video when I recorded to cloud?

1 REPLY 1

NWhysel-CUNY
Newcomer
Newcomer

Each recording had at least 20 minutes of just my zoom name, no audio/video and saved to the cloud as a 25Mb+ file.